Reliable service and support throughout the entire lifecycle of your food processing equipment.
At IKE, our commitment doesn't stop at delivery. We provide comprehensive technical assistance before, during, and after installation — ensuring your equipment runs efficiently, safely, and continuously. With global customers in over 80 countries, IKE has built a responsive support system designed to minimize downtime and maximize productivity.
IKE’ s optional cloud-based control system allows remote access to your machine dashboard. This enables:
✔ Real-time monitoring of operation status
✔ Remote alarm alerts and troubleshooting
✔ Firmware updates and usage optimization
✔ Remote control adjustments when needed
This system is especially useful for clients managing multiple production sites or operating in remote areas.