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One-stop food processing production line solution provider, providing professional equipment.

General Information
1
What types of food processing equipment does IKE manufacture?
IKE specializes in producing food drying equipment, including heat pump dryers, freeze dryers, and integrated food processing lines. We also offer auxiliary machines such as washing machines, slicing machines, peeling machines, and packaging machines for fruits, vegetables, herbs, meat, seafood, and more.
2
Does IKE provide complete processing line solutions or just single machines?
We offer both. Whether you need a standalone machine or a turnkey production line, IKE engineers can customize solutions based on your factory space, capacity, and product requirements.
3
What industries use IKE machines?
IKE equipment is widely used in the food processing, agriculture, herbal medicine, snack food, pet food, and seafood industries.
Product & Customization
1
Can I customize a machine to fit my product and factory layout?
Yes. IKE provides flexible options for machine layout, function, and capacity. Customization is available to meet your specific production and space needs.
2
What capacity ranges do IKE machines support?
IKE offers machines for both commercial-scale and industrial-scale production. Whether you need small-batch equipment or high-capacity continuous systems, we have suitable solutions. Operation & Maintenance
3
Are IKE machines easy to operate?
Yes. All machines are designed with user-friendly interfaces and come with clear instructions. We provide operation manuals, video tutorials, and technical support to help you get started quickly.
4
What kind of maintenance is required?
IKE machines require minimal maintenance. We recommend regular cleaning and basic inspections. Spare parts and lifetime technical support are available for all machines.
Shipping, Payment & Warranty
1
How long does delivery take?
Standard machines typically ship within 15–30 working days. For custom orders or complete lines, the delivery time depends on project complexity.
2
What are your payment terms?
For small machines, we require full payment before production. For larger equipment or projects, we accept 50% deposit + 50% balance before shipment. We support wire transfers and other common international payment methods.
3
What warranty and after-sales support does IKE offer?
All standard machines include a 12-month warranty, while heat pump food dryers come with an extended 24-month warranty. Lifetime technical support is provided. Spare parts are always available upon request.
4
Does IKE provide overseas technical support or local service?
Yes. IKE has agents in several countries to provide local assistance. For large-scale projects, we can dispatch engineers overseas for on-site technical guidance, commissioning, and equipment maintenance.
5
Do IKE machines have CE certification?
Yes, many IKE machines are CE certified, complying with European safety and environmental standards. We can provide certification documents and test reports upon request.
Your Trusted Food Equipment Partner Since 1994
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