Customer Support
Comprehensive Support for Your Food Processing Journey
From pre-sales engineering to after-sales service, IKE is committed to helping you succeed.
At IKE, customer support is not an afterthought — it's part of our core commitment. With over 30 years of experience in food processing machinery, IKE offers end-to-end support services to ensure your production runs smoothly and efficiently. Explore how IKE supports clients before, during, and after the project delivery.
Customized line planning, equipment selection, and layout design — IKE engineers tailor each project to your space, product, and budget.
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From remote troubleshooting to on-site service, IKE provides reliable technical support, spare parts, and proactive follow-ups through our global agent network.
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Find quick answers to common questions on installation, maintenance, shipping, and IKE product features.
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Trusted by Global Customers
From international exhibitions to on-site factory visits, our customers trust IKE for reliable solutions and long-term cooperation.
Snapshots from international expos where we meet partners and showcase our equipment.
Get in touch with us
If you have some specific request, fill out a one-minute form and IKE team will pick up best offers! We will keep your information confidential.
Your Trusted Food Equipment Partner Since 1994
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